Shipping Info

Lead Times

How long does shipping take?
Estimated delivery times by destination:
  • Nordics: 2–4 business days
  • EU: 4–7 business days
  • UK: 5–8 business days
  • USA: 3–7 business days
  • Rest of world: 7–14 business days
Times are calculated from order dispatch, not order placement.
How long until my order ships?
Orders are processed and dispatched within 1–3 business days after payment is confirmed.

Shipping Costs

How much does shipping cost?
Shipping is calculated based on weight and destination, and is shown at checkout before you complete your order.
Do you offer custom shipping for large orders?
Yes — for larger orders, contact our sales team at contact@nordicbangers.com for a custom shipping quote.

Carriers & Methods

Which carriers do you use?
We ship with DHL and UPS, selecting the most efficient option for your destination.
Do you ship by pallet?
Yes — for orders of 250 kg or more, we ship via pallet freight. Pallet shipping is significantly more cost-efficient per kilo for larger volumes.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships. You can also view order status in your account.

Customs & International

Will I have to pay customs duties?
No — all international orders ship DDP (Delivered Duty Paid). All customs duties and import VAT are included in your order total. You won't be charged extra at delivery.
Are customs documents included?
Yes — we include a commercial invoice and customs declaration with every international shipment to ensure smooth clearance.

Packaging, Damages & Returns

How are products packaged?
Products are shipped in original retail packaging, organized into cartons or palletized depending on order size. We use food-safe materials and weather-resistant outer packaging.
What if my order arrives damaged or with items missing?
If your order arrives damaged or items are missing:
  1. Take photos of the damage (outer box and contents)
  2. Email contact@nordicbangers.com within 14 days of delivery
  3. We'll arrange a replacement at no extra cost
Can I return products?
Due to food safety regulations, we can only accept returns of unopened products. Once a product has been opened or used, we are unable to accept it back. For damaged or defective items, see the question above.